NFP of Maine Veterans Home – Scarborough – Earns Top Distinction in Quality Care

The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) announced that three long term and post-acute care providers have earned the 2016 Gold – Excellence in Quality Award.  The award is the final of three distinct levels possible through the AHCA/NCAL National Quality Award Program, which recognizes organizations nationally that serve as models of excellence in providing high-quality care.

 The 2016 Gold – Excellence in Quality Award recipients are:

·         Maine Veterans Home – Scarborough; Scarborough, ME

·         Altercare Post-Acute Rehabilitation Center, Inc.; Kent, OH

·         Hughes Health and Rehabilitation; West Hartford, CT

Based on the core values and criteria of the nationally recognized Baldrige Performance Excellence Program, the AHCA/NCAL National Quality Award Program challenges member providers to achieve performance excellence through three progressive levels—Bronze, Silver, and Gold.  The Gold – Excellence in Quality Award is the most prestigious of the program. At this level, recipients have invested multiple years in mastering and applying the rigorous quality improvement standards of the Baldrige Criteria to achieve superior results in the areas of leadership, strategic planning, customer and workforce focus, and operations and knowledge management.

Since the inception of the National Quality Award Program in 1996, only 31 long term and post-acute care providers have achieved this level of quality recognition.  The awards will be presented to recipients on October 18 during AHCA/NCAL’s 67th Annual Convention & Expo in Nashville, Tennessee.